FAQ's

How to Place An Order With Lenses?

Just open the the product page of any eye wear you like. Choose select lenses option and share or enter your prescription. One all the details have been provided book your order. Rest will be managed by Opticalmart's Lens Experts.

The Right Frame & Lenses

We offer glasses in different frame sizes. You can confirm your size from your pair of glasses, written on temple arm.

What type of Lenses do you offer?

Opticalmart offers a wide variety of Lenses. You can shop your desired ones while ordering.

How to let you know our power?

You can submit your power details after completing the purchase in a number of ways - by uploading a picture of your prescription, manually entering it online, or can consult with our lens experts on our Whatsapp.

Delivery Time Period?

Your order got dispatched within 3-5 working days after confirmation.

Refund & Exchange

To know the details of our Return & Exchange criteria you can check our Return & Exchange Policy.

What if I have high power?

You can select any frame and can consult with our Lens Experts on Whatsapp as Opticalmart offers High Power or Special Power Lenses.

Why is it taking so long to process my order?

At Opticalmart, we strive to deliver your order as quickly as possible. We sincerely apologise if an order is taking too long to arrive. This could be due to multiple factors, such as quality check failure, logistical issues with external courier partners, etc.